Shipping Policy
At GuitarPappy, we take great care in packaging and shipping your instruments to ensure they arrive safely and in perfect condition.
Shipping Rates
- Order Value Shipping Cost
- Orders over $500 FREE
- Orders under $500 Calculated at checkout
- Accessories (strings, picks, etc.) Flat rate $5.99
Processing Time
- In-Stock Items: Orders placed before 2PM EST ship the same business day
- Pre-Orders: Ships on the release date specified on the product page
- Custom Orders: 3-5 business days processing time
Delivery Times
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
International Shipping
Yes! We ship to select international destinations. International shipping rates and delivery times vary by location. Customs duties and taxes are the responsibility of the recipient.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your order anytime from your account or by contacting customer service.
Signature Required
For security reasons, all orders over $500 require an adult signature upon delivery. This helps protect your valuable investment.
Shipping Insurance
All orders are automatically insured for their full value. In the rare event of shipping damage, we'll handle the claim process for you.